Senior Operations / Quality Manager who has had a major impact in developing strategies, managing change, business processes re-engineering and stakeholder engagement within SME and large multi-national organizations.
20 years’ experience in training / assessment and auditing regulatory standards in line with Ofsted and ISO requirements. Over the past 3 years I have supported an engineering company achieve accreditation in ISO9001:2015, ISO13485:2016 and AS9100 Rev D this along-side managing a team of trainers / quality assurers within a training organisation.
Having built a solid working knowledge of the Government funded programs and International standards I have been fortunate to support businesses through audits, implementing systems and embedding continual improvement strategies
Strategic development of apprenticeships across 5 sectors
Defining and delivering market leading service levels.
Change agent, conceiving and driving dynamic internal and external organisational change
Audit compliance to meet SFA / Ofsted / ISO requirements
Managing the creation, development and proposal of complex business cases
Development and mentoring of managers for succession planning
Lead Auditor award in ISO9001 and AS9100 standards
D32 / D33 Award
TDLB Units for training and development
Intermediate Hazard Analysis
Level 4 Management
ICS Certificate in leading and managing change and quality improvement
Professional Trainer Award (CIEH)
Phone : 01226 240435
Email : firstname.lastname@example.org