The ILM Level 3 Certificate in Leadership and Management is a comprehensive course designed to give practicing or aspiring first line managers a solid foundation in their formal development as a manager.
Date & Time – 09:30 on 16th April 2024
Venue – Barnsley Venue
Duration – 7 days
Price: £1595.00
The ILM Level 3 Certificate in Leadership and Management is a comprehensive course designed to give practicing or aspiring first line managers a solid foundation in their formal development as a manager. It will take you from potential management material to skilled, capable manager who can play a valuable role in any sized business.
The qualification is internationally recognised and awarded by the UK’s leading management training organisation, ILM, so employers will be certain you’ve got what it takes to lead a successful team.
Course Content:
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- Planning Change in the Workplace
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- Managing Discipline
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- Employment Tribunal Visit (field trip)
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- Managing Customer Service
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- Developing Yourself and Others
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- Managing Conflict in the Workplace & Managing Stress in the Workplace
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- Solving Problems & Making Decisions
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- Recruiting/Selecting and Inducting New Staff in the Workplace
Who is this qualification for?
This qualification is ideal if you are have management responsibilities but no formal training, and are serious about developing your abilities. It’s particularly suited to practising team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other pressures.
